Support/ Maintenance

SiteSafe Starter

Includes


✔ Monthly website updates for core, plugins and themes

✔ Weekly backups with 30-day retention

✔ Basic malware scanning

✔ Security monitoring and alerts

✔ Monthly performance checks

✔ 1 hour of support per month


Best For

Start-ups, brochure websites and businesses needing essential protection without full management.

SiteSafe Business

Includes


✔ Bi-weekly website updates for core, plugins and themes

✔ Daily backups with 60-day retention

✔ Advanced malware scanning and removal

✔ Enhanced security monitoring and firewall

✔ Uptime monitoring and alerts

✔ Monthly performance optimisation

✔ 3 hours of support per month


Best For

Growing businesses that need stronger security, faster performance and ongoing maintenance support.

SiteSafe Elite

Includes


✔ Weekly proactive website updates and maintenance

✔ Unlimited backups with 180-day retention

✔ Advanced malware scanning and 24/7 cleanup

✔ Enhanced security suite including firewall and DDoS protection

✔ 24/7 uptime monitoring and real-time alerts

✔ Monthly performance audits and optimisation

✔ Priority support


Best For

Established businesses and high-traffic websites that require fully managed security and performance.

Annual registration and management of your domain

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